Contacting Seller
Because these products are sold on many different marketplaces we suggest you contact the seller of your product directly for any technical support issues. This way the seller will have all of your original order information (product model, shipping address) and can most quickly and efficiently help you with this.
For sales on sites like Amazon Buy.com or eBay, please use the Contact Seller link that will be on your order history page. You will want to contact the seller directly this way, not via Amazon or eBay general customer support. Contacting the seller directly via this link will make sure that the seller also has instant access to all pertinent order information (order number, your address, product model, etc.)
For orders placed on other sites, please use the email Contact/Info/eMail link on those sites.
It is always best to include as much information as you can. We specifically work with sellers that put customer support as a top priority with a proven track record of customer service. All sellers keep good supplies of parts and have people on staff that can help with any issues.
If you are still unsure of how to contact your seller, please email us and we will help you with that. Please include as much information as you can (your full name, address, product, site bought on, order number, etc.) so we can quickly get the seller to respond. Our sellers are 100% committed to your satisfaction with every purchase.
Thank you!
MDW Support
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